Accessibility statement
The trip everyone can enjoy
The Águilas City Council is committed to making this website accessible in accordance with Royal Decree 1112/2018, of September 7, on accessibility of websites and applications for mobile devices in the public sector, which transposes Directive (EU) 2016/2102 of the European Parliament and of the Council.
This accessibility statement applies to the tourism portal https://aguilas.es
Compliance status
This website is partially compliant with RD 1112/2018 of September 7, due to the exceptions and the lack of conformity of the aspects indicated below.
Non-accessible content
The following content is not accessible for the following reasons:
A. Non-compliance with RD 1112/2018
- There may be occasional editing errors on some web pages.
- Some images may lack adequate descriptive alternative text.
- Some multimedia content may not have subtitles or audio descriptions.
B. Disproportionate burden
Not applicable.
C. Content that does not fall within the scope of applicable legislation
- There may be documents in PDF or other office formats, as well as pages in HTML published before September 20, 2018 that do not fully meet all accessibility requirements.
- Live multimedia content.
- Prerecorded time-based multimedia content published before the entry into force of the Royal Decree.
- Third-party content not financed or developed by the Águilas City Council (interactive maps, social media widgets, external reservation systems, etc.).
- Office files published before September 20, 2018.
Preparation of this accessibility statement
This statement was prepared on 12/09/2025.
The method used to prepare the declaration was a self-assessment carried out by the organization itself, complemented by automated accessibility analysis tools.
Last review of the declaration: 12/09/2025.
Accessibility initiatives
The Águilas City Council strives to ensure that its digital services are accessible to people with disabilities and has invested significant resources to help ensure access to all users, including people with disabilities, with the firm conviction that all people have the right to live with dignity, equality, comfort and independence.
Digital accessibility is not just a goal we want to achieve, but an ongoing commitment that we carry out in all aspects of our digital service delivery. We recognize that this requires continuous monitoring, improvement and adaptation.
Accessibility tools implemented
A key element of our accessibility initiative is our collaboration with UserWay, an external accessibility consulting organization, to help the website meet the requirements. To do this, we use industry-standard accessibility methods and tools, in accordance with the Web Content Accessibility Guidelines (WCAG 2.1 level AA) established by the World Wide Web Consortium (W3C), the main international Internet standardization organization.
The UserWay accessibility widget allows users to:
- Adjust the text size
- Modify the spacing between lines and letters
- Switch to high contrast
- Activate reading cursor
- Use optimized keyboard navigation
- And other personalization features
Observations and contact information
You can make communications about accessibility requirements (article 10.2.a of RD 1112/2018) such as:
- Report possible non-compliance by this website
- Report other difficulties in accessing content
- Ask any other questions or suggestions for improvement regarding the accessibility of the website
We are here to help you and make your experience as smooth and inclusive as possible. If you find any digital accessibility issues with our products or services, or need information related to digital accessibility, we want to know! In addition, we appreciate and welcome your comments, and we are always willing to accept suggestions to improve our digital accessibility efforts.
Contact information
Águilas Tourist Office
- Address: Plaza Antonio Cortijos, s/n – 30880 Águilas (Murcia)
- Telephone: 968 493 285
- Email:
Communications will be received and processed by the Accessibility Responsible Unit of the Águilas City Council.
Application procedure
If, after a reasonable period, you do not obtain an adequate response, or the response is not satisfactory, you can file a claim with the General Directorate of Public Governance, through the Claim Form on accessibility matters available at the electronic headquarters of the Ministry of Economic Affairs and Digital Transformation:
Or contact:
General Directorate of Public Governance
Ministry of Finance and Public Function
Paseo de la Castellana, 3
28046 Madrid
You can also file a complaint with the Defensor del Pueblo, in accordance with the provisions of article 16 of Organic Law 3/1981, of April 6, regulating the Defensor del Pueblo.
Date of last website update: 12/09/2025
The accessibility of the pages of this site is reviewed prior to publication and periodically to ensure continuous compliance with accessibility standards.
