Privacy Policy

Privacy Policy

In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and the free movement of such data (GDPR), and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (LOPDGDD), users of the website https://www.aguilas.es/ are informed about the personal data protection policy.

  1. DATA CONTROLLER

Identity: Excmo. Ayuntamiento de Águilas (City Council of Águilas)
CIF: P3000300H
Address: Plaza de España, 14, 30880 Águilas, Murcia
Telephone: 968 41 88 00
Data Protection Officer (DPO):

  1. PURPOSES OF PROCESSING

The personal data collected through the Tourism Portal will be processed for the following purposes:

PURPOSE

DATA PROCESSED

LEGAL BASIS

STORAGE PERIOD

Management of queries and suggestions

Name, surname(s), email, telephone, query content

Public interest (art. 6.1.e GDPR)

2 years

Sending of newsletters

Email, name

Explicit consent (art. 6.1.a GDPR)

Until consent is withdrawn

Participation in participatory processes

Name, surname(s), ID card number, email, address

Public interest (art. 6.1.e GDPR)

5 years from the end of the process

Management of electronic procedures

ID card number, name, surname(s), address, specific data of the procedure

Compliance with legal obligation (art. 6.1.c GDPR)

Terms established in administrative regulations

The updated list of processing activities carried out is available in the following link to the register of activities of the Excmo. Ayuntamiento de Águilas.

  1. DATA RECIPIENTS

The data may be communicated to:

  • Other Public Administrations: When necessary for the fulfillment of their own powers (Law 7-1985, of April 2, regulating the Bases of the Local Regime), when the communication of data can be carried out in accordance with article 6 of the GDPR relating to the legitimation of the treatment, interested parties in the procedures related to the claims presented and administrative procedures of the Excmo. Ayuntamiento de Águilas.
  • Service providers: Companies that provide services to the City Council, with a data processing agreement
  • Security Forces and Corps: In compliance with legal obligations.

No international data transfers will be carried out.

  1. RIGHTS OF INTERESTED PARTIES

Interested parties have the right to:

  • Access: To know what data is processed and how
  • Rectification: To modify inaccurate or incomplete data
  • Suppression: To request the deletion of your data when possible
  • Limitation: To request the limitation of the processing in certain cases
  • Portability: To receive the data in structured format
  • Opposition: To oppose the processing in certain circumstances
  • Withdraw consent: At any time, without affecting the legality of the treatment based on the consent prior to its withdrawal

  1. PROCEDURE TO EXERCISE RIGHTS

To exercise your rights, you can:

  1. In person: At the General Registry of the City Council, Plaza de España, 14
  2. By postal mail: Sending a letter to the Excmo. Ayuntamiento de Águilas, Plaza de España, 14, 30880 Águilas
  3. By email: Sending a request to

You must attach an identification document that proves your identity. The City Council will respond within a maximum period of one month.

  1. CLAIMS BEFORE THE CONTROL AUTHORITY

If you consider that your rights have been violated, you can file a claim with the Spanish Data Protection Agency (AEPD):

Agencia Española de Protección de Datos
C/ Jorge Juan, 6, 28001 Madrid
Telephone: 901 100 099
Web: www.aepd.es

  1. DATA SECURITY

The Excmo. Ayuntamiento de Águilas implements the necessary technical and organizational measures to guarantee the security of personal data and prevent its alteration, loss, treatment or unauthorized access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed.

  1. MINORS

The services of the Portal are not aimed at minors (14 years). In the event that a minor provides personal data, it will be understood that they have the consent of their parents or guardians, who may exercise their rights on their behalf.

  1. UPDATES

This Privacy Policy may be modified to adapt to legislative changes or in the treatments carried out. It is recommended to consult it periodically.

Last update: December 2, 2025

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